Business Management

What is CRM?

CRM manages the relationship with your customers. A business needs to collect the right information about its customers and organise that information for proper analysis and action. It needs to keep that information up-to-date, make it accessible to employees, and provide the know how for employees to convert that data into products better matched to customers' needs.

Successful businesses use these steps to build customer relationships:

determine mutually satisfying goals between business and customers
establish and maintain customer rapport
produce positive feelings in the organisation and the customers
shift the focus from product to customer
streamlining the offer to what the customer requires, not what the business can make

Look after your customers and they will look after you.

Introducing Gateway

Say goodbye to products like MS Outlook™, ACT!™, Goldmine™, MS CRM™, Document Locator™ and many other stand-alone business software applications commonly found in the workplace. That's because Paper Hat Creative have developed ‘Gateway’ the software system that integrates all of the best business software solutions into one cohesive and simple to understand product. It’s accessible through your internet browser, so you don’t even have to install any software. Just securely login through your internet browser.

Why settle for business management software that only delivers one piece of the puzzle equation, when you can have it all with a next generation management tool? Gateway is the next generation in mobile and internet based business management software. Email, Diary, Contacts, Documents, Tasks & Reminders, Mail Merge, Sales Leads management and more.

Contact us to find out how Gateway can improve your communication, efficiency and bottom line.

Design & Marketing Creative and strategic design and marketing with the power to perform.

Business Management Paper Hat Gateway, on demand e-business management solutions.

Website Management Paper Hat Create, website content management solutions that excel.

Bespoke Solutions Designed your way, and created to get results and ensure efficiency.

Mobile Solutions Mobile technologies and solutions that embrace SME requirements head on.

Business Networking B2B virtual networking and sales lead generation technology for SME.